As the advanced bio-textile innovation lab by ODAYA Home, we merge years of premium manufacturing heritage with clinical skincare to engineer the world’s first "sleep-in skincare" - The 8-Hour Facial Pillowcase.
Informativa sulle spedizioni
Last Updated: February 20, 2026
At Dermis & Silk (a brand by ODAYA Home Ltd.), we are thrilled to share our premium silk products with customers worldwide. Our shipping processes are designed to be as seamless and reliable as possible.
1. Shipping Methods
We offer a variety of shipping options to meet your needs, depending on your location:
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Standard Post: A reliable, cost-effective option for standard delivery timelines.
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Express Shipping: Fast-tracked delivery via our trusted international partners, such as DHL and other premium courier services.
2. Shipping Rates & Timelines
We do not have a flat-rate shipping fee. All shipping costs and estimated delivery times are calculated automatically at checkout. These rates vary depending on your specific market, the weight of your order, and the current terms of our shipping partners.
Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. We aim to process and dispatch all in-stock orders within 1-2 business days.
3. Customs, Duties, and Import Taxes
When ordering from Dermis & Silk for international delivery, your package may be subject to import taxes, customs duties, and/or fees imposed by the destination country.
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Customer Responsibility: Unless specifically stated otherwise at the checkout page (e.g., if a Delivered Duty Paid option is selected), the customer is solely responsible for paying any applicable customs duties, taxes, or clearance fees. * Dermis & Silk has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information before placing your order.
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If you refuse a shipment due to unexpected import fees, you remain responsible for the original shipping charges, any import fees incurred, and the cost of returning the package to us.
4. Order Tracking & Address Accuracy
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number. Please ensure your shipping address is entered correctly at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.
